TERMS & CONDITIONS

1. These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about gifts and how to claim forms part of these Terms and Conditions. By claiming, you accept these Terms and Conditions.

Claims

2. Your claim must be received during the Promotion Period and will be deemed to be received only when received by the Promoter. Unique codes from any other promotion cannot be used for this promotion, and are void if copied, forged, stolen or interfered with. If you return a Qualifying Purchase your claim may be deemed invalid at the Promoter's discretion (unless the product is defective). You will receive a return message confirming your claim. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with claiming. If you claim using automatically generated claims or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.

Prizes

3. Prizes and all elements of prizes must be taken as specified, as and when offered and cannot be altered or changed in any way by you or will be forfeited, and if forfeited, the Promoter will not be liable. If you forfeit the prize or any element of the prize for whatever reason, you will not be given cash or any alternative prize as a substitute. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including, as relevant:
   
   1. validity period/s;
   2. booking and availability of flights, accommodation and events;
   3. conditions of travel and conditions of entry into any event venues (including behaviour requirements, COVID safety requirements and applicable dress codes);
   4. conditions of ticket validity and any restrictions on ticket on-sale or transfer;
   5. travel dates and specified travel exclusion periods;
   6. any additional fees (payable by you) relating to changes made by you/your companion to a travel/event prize after it has been booked;
   7. the requirement to obtain all necessary documents to travel to any overseas location specified, including a current and valid passport and any visas required; and
   8. a requirement to present your credit card when checking in to accommodation
4. You/your companion are responsible for all other unspecified costs related to a prize, including meals, transport, insurance (including excesses), in-room charges, additional taxes, costs associated with ongoing use of a prize, etc.
5. To claim the travel prize, the winner must respond to the winner notification and confirm that they meet the entry criteria outlined in these terms & conditions within 1 month of the draw date.
6. Once the travel prize has been claimed, the winner and their companion will be required to complete a further prize booking form including liability and publicity waiver within 1 month of the date that they successfully claimed the prize and were verified as the valid winner.
7. The winner and their companion must finalise the prize booking within 2 months of the date that they successfully claimed the prize and were verified as the valid winner and all travel must be completed within 12 months of the prize draw. Travel must be booked at least 60 days prior to intended travel departure.
8. The travel prize is a single event holiday and cannot be separated into different holiday vacations.
9. Availability cannot be guaranteed during Christmas, School holiday and special event periods.
10. The winner and their companion must meet all travel requirements and conditions of entry for all third-party suppliers (i.e Hotels, Airlines, Restaurants, Events, Activity suppliers etc).
11. All passengers must travel together on the same flights and stay at the same property.
12. No compensation or alternative travel plans will be arranged should the travel prize winner and/ or their companion miss their outbound or return flights or fail to meet any check in requirements for anyreason. These costs will be the responsibility and expense of the winner and their companion.
13. The winner must provide their bank account details (or account name and postal address for cheque) in order for the spending money portion of the prize to be awarded.
14. Once booking is confirmed no changes are allowed, unless otherwise authorised by the Promoter in its absolute discretion and if permitted will incur a fee of $165 per person including GST plus supplier charges which is payable by the winner.
15. Where the travel prize is cancelled due to unforeseen travel restrictions relating to COVID-19 (asdetermined by the applicable Local or Federal Government), the Prizing Agency will use its best endeavours to reschedule to an alternative date (one revision only). The winner acknowledges that, in this instance, some elements of the trip may be non-refundable and therefore that element of the prize will be forfeited when re-booking. Any further date changes as a result of Government determined COVID restrictions will be determined by the Promoter’s in its absolute discretion.
16. Travel suppliers/airlines to be chosen at the discretion of Mavel Group (the Prizing Agency).
17. Travel itinerary will be determined by the Promoter in its absolute discretion.
18. Should the winner wish to extend their trip, permission must be sought from the Promoter who will decide in its absolute discretion. In the event the Promoter agrees for the winner to extend, all additional expenses to extend will be at the winner’s own expense, including any additional cost to extend their travel insurance policy by additional days, to ensure continuity of cover for the full duration of the trip.
19. In the event that an element of the travel prize is cancelled or postponed for any reason, the winnerforfeits the specified element and no cash alternative offer will be granted in lieu of the part of the prize.
20. The winner and their companion agree that they will not sell or otherwise provide their story and/orphotographs to any media or other organisation apart from the Promoter or Mavel Group.
21. The winner must meet all the rental conditions for car hire as prescribed by the car rental company, for example (including but not limited to) minimum driver age must be 21 years or older and maximum driver age is 85 years of age and the nominated driver must have held a full licence for at least 1 year, etc. If the winner doesn’t meet the criteria (eg. suspended licence) they must nominate a companion who meets the car rental company’s requirements and the guest must be the nominated driver on the rental agreement.
22. The Promoter makes no representation as to the safety of the destination and it is the responsibility ofthe winner and their companion (if any) to check the travel advice issued by the Department of Foreign Affairs and Trade at www.smartraveller.gov.au and assess the safety of the destination country prior to travel.
23. The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share a prize.
24. If you win a travel prize, the Promoter accepts no responsibility if one or more of the events or activitiesawarded as part of a prize are abandoned, called off or postponed for any reason. In that case you/your companion forfeit your entitlement to that event/activity.

General

25. Any failure by you or your companion to comply with the conditions imposed by the prize supplier(s)may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).
26. You/your companion must, if required by the Promoter, sign disclaimer and release forms provided by the Promoter in favour of the Promoter and other parties before taking the prize. If you or your companion do not sign, your entry will be deemed invalid and you will lose any entitlement to a prize.
27. If you or your entry are deemed by the Promoter to breach these Terms and Conditions including if the prize is on set dates and you are unable to take the prize on the relevant date/s, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

28. You must not:

    1. tamper with the entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the entry process);
    2. engage in any conduct that may jeopardise the fair and proper conduct of the competition;
    3. act in a disruptive, annoying, threatening, abusive or harassing manner;
    4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
    5. breach any law; or
    6. behave in a way that is otherwise inappropriate.
29. If you win a travel prize, you are responsible for your companion and the Promoter may disqualify all entries from, and prohibit further participation in this competition by, you or your companion if they breach these conditions, whether or not legally bound by them.
30. If you (or your companion, if applicable), in the opinion of the Promoter (and/or a medical professional, as relevant to the circumstances), are intoxicated, under the influence of alcohol or any other drug, behave aggressively or offensively, or behave in a manner which may diminish the good name or reputation of the Promoter or any of its related entities or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate, the Promoter may cancel the prize or restrict you (and your companion) from participating in any elements of the prize, at its discretion.
31. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted including failure of any third parties to forward entry forms for inclusion in the draw, where relevant.
32. If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.
33. Prizes cannot be transferred or exchanged nor (except where cash is specified) redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize (or element of aprize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.
34. By entering, you request that your full address not be published.
35. Printing and other quality control errors outside the Promoter’s control will not invalidate an otherwise valid instant win prize claim. Every instant win prize claim in excess of the advertised prize pool will be honoured, unless the claim is rejected due to fraud or ineligibility under these Terms and Conditions.
36. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, a pandemic, public health orders and the like, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.
37. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

Liability

38. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).
39. Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).
40. Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia.
41. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.